We have a 100% No Quibble Guarantee which is simply explained:
If you are not happy with any purchase within 6 months of purchase due to a fault we will either exchange your goods or give you a full refund if you prefer. Terms & conditions apply.
Return the goods with all relevant packaging.
Show clearly your order number.
Note down clearly your contact details.
State your reason for returning the goods.
Show whether you would prefer an exchange or a refund.
The address for returns is:
Returns Department
INK N TONER UK
61 East Barnet Road
Barnet
Herts
EN4 8RN
Visit the InknTonerUK website for more information on 100% Money Back or Exchange Guarantee